We not only provide Computer Maintance service, but also management the whole IT System.
We simplfy MIS method using in Large enterprises, and apply to SMEs.
And analysis customer existing system, provide the most suitble solution.
1. Provide checking for whole computer system.
E.g. Hardware Status, Software License, Network Status, Computer Warranty status or etc.
2. Get information and contact for the IT services provider
(E.g. Internet Services provider), for provide further support.
3. Provide checking report, for customers to understand the company's existing information technology systems.
4. And provide solution to improve it.
1. Monthy Servies Report, summury problem on that month.
2. Commnicate with IT services provider if needed, to trace and fix the problem.
3. Planned on-site maintance, for routine computer/server checking.
4. Unlimited telephone/ remote control support when user facing computer problem.
5. On-site computer repair when the problem cannot be solve via phone/ remote control
6. Online ticket system for customer to check the case and states of computer system.
Plan-S5 | Plan-S10 | Plan-S15 | Plan-S20 | Others | |
Regular Maintenance | 1 | 1 | 2 | 2 | |
Urgent Repair | 1 | 2 | 2 | 3 | |
Telephone Support | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Remote Support | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Monthly Report | ![]() |
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Online System | ![]() |
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Suitable for PCs | <5 | 6-10 | 11-15 | 16-20 | >20 |
Monthly Fee | $1088 | $1588 | $2088 | $2588 | Welcome inquiries |
Regular Maintenance: Routine Checking and maintance for system and computers, each session not more than 2 hours.
Urgent Repair: Urgent Repair for one case, no time limited.
Us | Supplier C | Supplier I | |
Unlimited Phone Support | ![]() |
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Unlimited Remote Support | ![]() |
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System Backup | ![]() |
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Network Support | ![]() |
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No time limit for on-site session*1 | ![]() |
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Flexible Sessions Usage*2 | ![]() |
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Monthly Report*3 | ![]() |
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Free System Analysis*4 | ![]() |
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Online Ticket System*5 | ![]() |
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*1 Urgent Repair: No time limit for one case
*2 Sessions of Regular Maintenance and Urgent Repair can be freely swap. Sessions advance is accepted, if the sessions on that month run out.
*3 Monthy Report: List out IT issue occured on that month.
*4 When joining our services, we provide a system analysis for your computer infrastructure. Then provide report to client.
Free of charge, if client using our services 6 months continuously.
*5 Client can login our Ticket System to check all fixed or processing cases.