Computer Repairing Services
We provide professional services,
we have an SOP (Standard Operating Procedure)
To find out the cause of the problem, and then find a solution.
Obviate cost and time for unnecessary options.
IT Outsoucing Services
We not only provide Computer Maintance service,
but also management the whole IT System.
We simplfy MIS method using in Large enterprises, and apply to SMEs.
And analysis customer existing system, provide the most suitble solution.
Network Services
Nowadays network is a must for both home and office.
Not only computer needs network, phone, TV game player, Portable player, Camera or etc. also need network access.
We provide different kind of network services for both home and office.
Data Recovery Services
Data is very important for both family and company.
Such as photo with friends, comapnyt documents or etc.
But Data loss is happens frequently.
If there is no regular backups,
Data Recovery is the only way to get back the data.
IT Outsourcing Services
We not only provide Computer Maintance service, but also management the whole IT System.
We simplfy MIS method using in Large enterprises, and apply to SMEs.
And analysis customer existing system, provide the most suitble solution.
When Joining our plan
1. Provide checking for whole computer system.
E.g. Hardware Status, Software License, Network Status, Computer Warranty status or etc.
2. Get information and contact for the IT services provider
(E.g. Internet Services provider), for provide further support.
3. Provide checking report, for customers to understand the company's existing information technology systems.
4. And provide solution to improve it.
Services in contract period
1. Monthy Servies Report, summury problem on that month.
2. Commnicate with IT services provider if needed, to trace and fix the problem.
3. Planned on-site maintance, for routine computer/server checking.
4. Unlimited telephone/ remote control support when user facing computer problem.
5. On-site computer repair when the problem cannot be solve via phone/ remote control
6. Online ticket system for customer to check the case and states of computer system.
Features
- Sessions of Planned maintance and Urgent Repair can be freely swap.
- Sessions advance is accepted, if the sessions on that month run out.
- No contract tied, only one month advice for terminate services
- Each customer follow-up by a dedicated senior engineer.
- Online ticket system for customer to check the case and states of computer system.
Plan
| Plan-S5 | Plan-S10 | Plan-S15 | Plan-S20 | Others | |
| Regular Maintenance | 1 | 1 | 2 | 2 | |
| Urgent Repair | 1 | 2 | 2 | 3 | |
| Telephone Support | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Remote Support | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Monthly Report |  |
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| Online System | |
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| Suitable for PCs | <5 | 6-10 | 11-15 | 16-20 | >20 |
| Monthly Fee | $1088 | $1588 | $2088 | $2588 | Welcome inquiries |
Regular Maintenance: Routine Checking and maintance for system and computers, each session not more than 2 hours.
Urgent Repair: Urgent Repair for one case, no time limited.
Comparison
| Us | Supplier C | Supplier I | |
| Unlimited Phone Support | |
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| Unlimited Remote Support | |
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| System Backup | |
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| Network Support | |
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| No time limit for on-site session*1 | |
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| Flexible Sessions Usage*2 | |
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| Monthly Report*3 | |
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| Free System Analysis*4 | |
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| Online Ticket System*5 | |
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*1 Urgent Repair: No time limit for one case
*2 Sessions of Regular Maintenance and Urgent Repair can be freely swap. Sessions advance is accepted, if the sessions on that month run out.
*3 Monthy Report: List out IT issue occured on that month.
*4 When joining our services, we provide a system analysis for your computer infrastructure. Then provide report to client.
Free of charge, if client using our services 6 months continuously.
*5 Client can login our Ticket System to check all fixed or processing cases.
Quality Services:
- Solid experience on IT Support and Computer Repairing, we have served Home, Local Company, Multi-Regional Company, government Department or etc.
- Our engineers are holders of Certificate by Microsoft (MCSE or MCITP)
- Our senior engineers are holders of bachelor's or higher degree
- 24hours services, services area including Hong Kong Islands, Kowloon and New Territories.
- We do not charge any fees, if not solve the problem!
Staff Qualifications:
